Tag Archives: feedback

Everyone Can Be Exceptional Employee

Every living soul at one time or another want to be able to contribute positively to a cause. Be it as an environmentalist, a teacher or a good Samaritan. In the corporate structure, being able to contribute to the success of a company is one thing, but how do you get recognized. Being recognized and getting the paycheck go hand in hand. Believe it or not, it is not difficult.

I have been working in several large corporations close to 30 years and I have learned to adopt several methods that will ensure continued success in my career. In large multi-national corporations, the human resources department always strive to keep and retain “A” employees. So it is in their best interest to keep these employees happy through higher salary and bonuses. However, it also go both ways. The employees need to be able to contribute positively.

Companies adopted what they call “Performance Management” to gauge if the employees are “A” players. Usually employees are placed into several tiers:

  • Exceptional – these are the employees who continue to perform above expectations. They are usually recognized by everyone in the organization to go above and beyond what is asked of them.
  • Above Expectations – employees who meet the expectations are placed in this tier. Employees usually meet the goals and objectives they were expected to complete.
  • Meet – the employees who have met all the expectations after a negative rating previous year. This usually applies to employees who continue to struggle at their job assignments but have made some improvements.
  • Development needed – employees who did not meet expectations and is expected to be appraised again.
  • Unsatisfactory – this applies to employees who failed to meet expectations are expected to be on the “chopping” block.

While the above ratings seem simplistic enough, companies place a lot of thoughts in ensuring the process is full proof. I’ve seen some process so complicated and convoluted that completing the process became a chore itself. And some companies would go to the other spectrum and make the process as simple as possible.

I have been completing my performance management for all my professional life and I’ve seen it all. While I continue to think the process is a chore but a necessary one. Without the process, I would not be getting the salary that I hoped for and I would not know if my peers are valuing my contribution. I’m happy to say I have always been in the exceptional “A” employee. You can be too and here are several tips on how to place yourself in the exceptional tier

Be Motivated and Excited

To be able to achieve the goals you set out for yourself, first you need to be excited about the job. If you believe the job is boring and you are not going anywhere, no matter how hard you tried you will not make the cut. Employers and managers do sense when the employees are not performing. If the employees always come to work late or the employees disappear for no apparent reason, this is usually due to the employees feel bored or no longer have any interest in performing the work. If you want to be recognized, you need to first recognize your weaknesses.

Set Clear Goals (using your prior year achievements)

At the beginning of the year, every employees must set goals and objectives that they are supposed to achieve. Usually this is not a clear piece of paper. Employers know this and they usually provide a template from last year for the employees to fill. The best way is to look at what you achieved last year and tweak it slightly. Add new objectives if you believe there are specific projects that you could excel add. As an example, if you will not become the President of the company, you would not add it in your objectives. Set clear goals and something you can achieve.

Listen and Listen Again

Keep your ears on the ground and listen to the company’s direction. If you are aware of the company may perform a job cut due to economy downturn, update your goals to point out how you can contribute positively to the continued success of the company in the challenging times. Again, keep it clear and achievable. Be agile and adapt to the changing environment; in this case you do not need to keep updating the Performance Document but do keep a record of what you have achieved during the year. This becomes handy as you rate yourself at the end of the year.

Asking is Important

During the year you need to be able to perform the work assigned to you. If you are not clear of the assignment, ask. When you ask employers or managers will notice that you are attentive and are willing to learn. This is something that I continue to use to help me prioritize my work. When I’m not able to meet the deadline I will clearly communicate to my managers and “ask” for further guidance. Now that I am a manager, I expect my employees to take the initiative to ask questions. If I do not get any questions, I expect the assignment to be completed without problems.

Advertise Smartly

Completing the work is one thing but being recognized is very different because managers do not sit next to you the entire year. You need to use the best technology available to assist you – the email. Advertise your achievement subtlety so your managers are aware. As an example, you may thank your clients for being a good client and how you could be of any help by including your manager as CC. Or you could forward the positive feedback you received to your team thanking them for helping in the project (and copy your manager).

You Are Not Important

Employment is voluntary and believe it or not it is not about you. Companies exist to make money and they have shareholders and constituents that they need to make happy. As an employee, you need to remember this and always place the company’s interest first. While most companies have consider employees as important asset, the ultimate goal remains to bring in profit to sustain the activities of the companies. By placing company’s interest first will help you how to adapt to any changing environment and hence meet and exceed company’s expectations.

Get Feedback

During the course of the year it maybe necessary to seek feedback from your managers or people that you work for. This is helpful in ensuring you are on the right track and also show you care about the assignment. Completing the work and then hide yourself in your cubicle will just do the opposite. Similar to the point above, use the feedback session to advertise your achievement. Employers love to obtain feedback particularly from clients. If your managers know that you were part of the achievement, they are likely to provide positive reinforcements through bump in salary or bonus increase.

Most recently college graduates go through the coursework with the intent to make “big” money but companies continue to place their interest first and will hire employees who will provide benefit to their operations. To that end they will use tools and metrics to ensure the employees meet the minimal threshold if the employees should be kept or let go. Sometimes it is a shock to these graduates that they are on the chopping block because they put their own interests instead of the company first. Hopefully my points above will help anyone to climb the career ladder and make the “big” money as they progress through their career.

If you have other pointers, I would love to hear them. Thank you for reading.